June 17, 2010
Dr. Timothy M. Chester of Pepperdine University, principal investigator for the Higher Education TechQual+ Project, published an EDUCAUSE blog entitled "Some not so random thoughts about credibility, effectiveness, and performance indicators for IT organizations." This blog discusses the social scientific basis for the Higher Education TechQual+ Project and distinguishes the TechQual+ approach from organizational development approaches to performance indicators.
The blog is available at:
http://www.educause.edu/blog/tcheste/Somenotsorandomthoughtsaboutcr/206091
For more information regarding the Higher Education TechQual+ Project please email the prinicipal investigator, Dr. Timothy M. Chester, at timothy.chester@pepperdine.edu or visit the project Web site at http://www.techqual.org.